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What Does Reseller Web Hosting Signify?

The cPanel reseller hosting modus operandi operates by slicing cPanel-based server(s) into predefined reseller web hosting accounts, which are afterwards peddled as individual reseller packages. Each and every single cPanel-based reseller web hosting package is administered by the WebHost Manager (WHM) administration GUI. WHM is the place where the reseller creates the shared website hosting packages promoted under his own brand name. Here are the common stages a regular cPanel-based web site hosting reseller has to undergo:

1. Choose a billing/invoicing software platform

So as to gather payments from their clients, the resellers must add a billing platform connected with the cPanel/WHM software. The most famous invoicing software platforms for cPanel and WHM are ModernBill, WHMCS, ClientExec and AWBS.

2. Set up a merchant account

A merchant account for credit/debit card payments is required. Preferably issued by a bank (Bank of America, HSBC, Barclays, etc.) or some kind of a billing platform (PayPal, WorldPay, 2CheckOut, etc.). Without the merchant account, the reseller could not accept any credit/debit card payments from his web hosting clients. This merchant account must be set up inside the desired billing platform by the fervent reseller.

3. Open a domain reseller account

If you will be offering domain name registration and transfer services to your customers, you have to establish a domain reseller account with a given domain name registrar and to connect it inside the payment platform.

4. Set up the shared web page hosting accounts

The cPanel reseller website hosting business operating model allows the reseller to promote shared hosting packages only. Using the WHM interface, the wholesale web space hosting supplies have to be segmented into smaller accounts.

5. Set the prices for the shared site hosting packages

Now is the time for the reseller to choose the prices for the offered shared webspace hosting packages. While doing this, it's preferable to pay good heed to the circumstance that inside the billing software system (which is separate from cPanel and WebHost Manager, in other words a 3rd login place for the reseller so far and second for the clients) the clients will be able to see their invoices (due or paid) and the previous payments made, i.e. this is the Billing Manager for the ecstatic cPanel web hosting customers as well. cPanel has approximately 150 sections inside (the user has to learn quickly), but does not include any Billing or Invoice Manager. Can you imagine that?

6. Set the price tags for the domain names

The client interface offered by cPanel also does not support quite fundamental domain procedures, such as registrations, transfers, renewals, parking, DNS registrations, Domain Name System record modifications, etc. So, this invoice software system is also providing a place for the fervent cPanel web site hosting customers where they can execute some (still, not all) of the aforementioned decisive domain administration and manipulation procedures. So, now is the time for the reseller to select which Top-Level Domains (TLDs) will be promoted and to choose their respective registration, transfer and renewal price tags.

7. Include a trouble ticket platform

Another thing that lacks in the client interface offered by cPanel is a client support section (a trouble ticket system). Depending on the payment processor the reseller has chosen already, a trouble ticket platform is either present or not. If it is not included, the reseller has to provide a ticket platform and to install it somewhere. Somehow the shared web site hosting clients should be aware of its availability.

8. Connect the order wizard with the site

Finally, now is the time for the reseller web hosting site itself. There the shared site hosting plans and domain names can be obtained by the prospective clients. The entire website must perform in perfect rapport with the payment platform. This suggests, within the site, the order wizards and the order pages must be connected correctly.

Let's sum up the login places available with the cPanel-based hosting reseller plans. There are at least 2 and maximum 4 places to log in to, which can be very puzzling for the resellers and particularly for the customers.

For the reseller the login places are:

(1) cPanel (for the reseller site); (2) WHM; (3) the invoicing software; (4) the customer support system (this is in the case that the invoicing system does not already contain it - some do, others don't).

Login locations for the excited cPanel hosting clients:

(1) cPanel; (2) the invoicing system; (3) eventually the client support ticket system.


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